Make a difference

Do you have a suggestion, a story of a service experience or would you like to share an idea?

Take part and make a difference! 

We want all residents to be able to make a difference in our town. Please take an active part and contribute to the development of the town’s services, community, and environment.

Do you have a suggestion to make?

Is there some environmental aspect or service that we need to fix? Are there any other suggestions you would like to make to Hafnarfjörður’s staff? If so, please send us your suggestions. We welcome them all!

Do you have a good idea?

If so, then Better Hafnarfjörður is for you. Better Hafnarfjörður is consultation forum where residents are given the opportunity to put forward their ideas – however large or small.


Residents’ Councils

Various councils operate in the town where residents can make a difference. Young people have the opportunity to do so in Hafnarfjörður’s Youth Council. There are also an active Elders’ Council, Intercultural Council and the Advisory Council for People with disability.

Do you have an inquiry?

There are various ways to submit your inquiry. You can:

  • Sent in a suggestion via the Suggestion Portal.
  • Chat with a customer service representative in the online chat on the front page.
  • Call Hafnarfjörður’s customer service on 585 5500
  • Send an email to   
  • Visit the customer service centre at Strandgata 6 during opening hours.
  • Send an email to Hafnarfjörður’s Town Council.
  • Send a simple inquiry through the town’s Facebook page
  • Make an appointment with the Mayor on 585 5506.
  • Attend residents’ meetings and express your opinion. All meetings are advertised on the website and on Facebook.
  • Take part in surveys about the services of Hafnarfjörður Township.

How to keep up with Hafnarfjörður Township’s news and announcements? 

  • News, announcements, advertisements, and all events are available on the web. Stay tuned! 
  • Follow the town’s Facebook page.   
  • My Pages is your service portal to the Township. There you can find information about fees and application forms for all kinds of services.
  • On the town map, you can find information about the layout of the town, plans, drawings, neighbourhood divisions, school districts, protected areas, pipes, transportation and more.
  • Living in Hafnarfjörður – News and events from Hafnarfjörður – Facebook page